Turn Your After-sales Service into a Competitive Advantage
After-sales managers today face numerous challenges: Products often require many spare parts, which must be available in time to avoid downtime despite increasingly complex supply chains and fluctuating demand. At the same time, customer satisfaction always comes first.
Accordingly, it is important to manage and plan spare parts inventories with foresight. The decision-intelligent ADD*ONE solution suite helps you master these tasks and ensure that the parts you need are procured under cost-optimal conditions and reach your customers on time. With ADD*ONE, you optimize your spare parts business sustainably and turn your after-sales service into a real competitive advantage!
Exclusive insights into the responses of 146 specialists and managers on the topic of "Resilience Through Logistics IT - Increasing the Resilience of Supply Chains with Logistics IT".
Maximum Delivery Capability and Optimum Inventories
As add-on software, the ADD*ONE solution suite overcomes the classic limitations of your ERP system. The software supports you in managing, controlling, and sustainably improving the spare parts management in your company through AI-supported, powerful forecasts and algorithms. With ADD*ONE, you regain full transparency over your inventories' overall situation and disposition tasks.
More Planning Reliability
Recognize demands for spare parts, even when they seem to "fall from the sky." Items with highly fluctuating demand are a challenge for conventional analyses. ADD*ONE considers products' life cycles and enables qualified planning to control and manage even these sporadic demands. In this way, you optimize your spare parts supply and ensure your ability to deliver!
Save Time and Resources
The optimization software can be integrated almost seamlessly into your existing IT infrastructure. With minimal effort, you can put ADD*ONE into operation and benefit from the advantages of efficient spare parts planning. The smooth implementation of ADD*ONE saves you time and reduces the need for additional resources. This allows you to concentrate on your core processes while optimally planning and controlling your spare parts supply.
ADD*ONE frees us up to focus on the real challenges in our procurement. The interaction of artificial intelligence for the standard cases and human intelligence for the special cases is proving to be a complete success.
As a provider of holistic solutions, we draw on over 50 years of practical knowledge from numerous software projects. The cooperative partnership and intensive exchange with our customers have always been invaluable to us. "We empower you." is therefore not just a slogan for us in the Inventory & Supply Chain business unit, but our mission to inspire you in your daily work. Thus, from the very beginning, we provide you with the right tools and strategies to successfully master your individual challenges in supply chain management. Our many years of experience enable us to work with you to develop solutions that give you and your entire team peace of mind and take the pressure off you, even in economically turbulent times.
Christoph Wiericks
Expert for Supply Chain Optimization
Christoph Wiericks focuses on process analysis and project planning in the internal supply chain with a focus on inventory optimization. He has been working in the Inventory and Supply Chain division of INFORM GmbH since 2016.
